Payment
We accept:
- Visa, MasterCard and American Express — card payments are processed by Stripe
- Bank transfer (in euros, for EU countries)
You will receive an order confirmation by e-mail after you place the order. If any problem comes up while ordering, write to us at info@linenowl.com.
Shipping costs
Shipping is calculated by parcel weight and destination country, and the exact cost for your order is always shown at checkout before you pay. To give you an idea, here is what typical orders cost to ship (EUR):
| Typical order | Weight | Latvia | EU | United Kingdom | United States |
|---|---|---|---|---|---|
| Napkin set or a pair of pillowcases | up to 0.5 kg | €7.24 | €7.88–10.21 | €9.29 | €11.52 |
| Fitted or flat sheet, bed skirt | 0.5–2 kg | €8.80–10.38 | €10.24–15.34 | €11.54–13.20 | €15.93–20.57 |
| Duvet cover | 1–3 kg | €9.51–10.38 | €10.91–24.61 | €13.20–36.51 | €20.57–37.47 |
| Sheet set | 2–4 kg | €9.51–10.76 | €14.92–28.03 | €36.51–42.42 | €37.47–45.03 |
EU costs vary by country within the range shown. We also ship to Canada (close to US rates), Switzerland, Norway, and most countries worldwide — put the items in the cart and select your country at checkout to see the exact figure; no payment details are needed for that.
Delivery times
Every item is made to order in our workshop near Riga — add 2–7 business days of making time before dispatch. Once shipped:
- Latvia — 1–3 business days
- EU — 5–10 business days
- United Kingdom, Switzerland, Norway — 7–14 business days
- United States and Canada — 7–15 business days
- Rest of the world — 14–30 business days
Parcels ship from Latvia with Latvijas Pasts registered air mail — you will receive a tracking number by e-mail as soon as your parcel is on its way.
In a hurry? Contact us before ordering and we will find a solution.